Healthcare staff are under pressure. Training should help, not add to it.
Healthcare professionals are expected to manage increasingly complex responsibilities, including:
La Touche Training provides practical legal and workplace skills training designed for healthcare environments in Ireland.
Our courses focus on realistic situations, practical exercises and tools that participants can apply immediately in their roles.

All dates below are delivered live online, allowing participants to ask questions and take part in practical exercises with the trainer.
29–30 September | Live online | Two days | €645
This practical two-day programme covers GDPR-compliant healthcare record keeping, professional report writing and the skills required to give clear and confident evidence.
It is delivered by qualified lawyers with experience of healthcare litigation and legal proceedings.
The programme covers:
Participants may book the complete programme or attend either day separately.
Day one: Effective Records, Reports and GDPR for Healthcare Professionals.
29 September | €295
Day two: Witness Skills for Healthcare Professionals.
30 September | €395
View the two-day programme and book
1 October | Live online | One day | €295
Healthcare records may be examined during complaints, investigations, inquests, regulatory reviews and court proceedings.
This intensive course helps medical, health and social care professionals produce accurate, professional and legally defensible records. Participants will consider GDPR, patient consent, fact and opinion, statement writing, disclosure and how healthcare records may be scrutinised in legal proceedings.
2 October | Live online | One day | €295
Healthcare professionals and frontline staff regularly work with people who may be distressed, frightened, frustrated, confused or angry.
This practical course teaches participants how to recognise the early signs of escalation, assess risk, communicate effectively and respond safely to confrontational situations.
The training includes practical exercises, case studies, role-plays and debriefs.
9 October | Live online | 2-hour briefing | €100
This focused briefing provides practical guidance on four important areas of healthcare practice.
Participants will consider:
The session is particularly suitable for allied healthcare professionals, healthcare managers and staff involved in patient care, documentation or decision-making.
View briefing details and book
20 October | Live online | One day | €295
Healthcare, social care and support professionals may be required to accompany patients, clients or service users to court.
This one-day interactive course explains the Irish court system, courtroom procedures, witnesses and evidence, confidentiality, disclosure and the role of the person providing support.
Participants take part in practical exercises and role-plays designed to build confidence when supporting someone through an unfamiliar and potentially stressful legal process.
21 October | Live online | One day | €395
Understand what happens during a coroner’s inquest and how to prepare effectively.
This practical course covers the role of the coroner, the investigation process, statement writing, healthcare records, giving sworn evidence and answering questions clearly. Participants will also take part in practical role-play.
The course is relevant for healthcare professionals, social care staff, risk managers, safeguarding personnel and anyone who may prepare reports or give evidence during an inquest.
22 October | Live online | One day | €295
This course provides practical guidance on consent procedures, capacity assessment and the responsibilities of healthcare professionals under the Assisted Decision-Making (Capacity) Act 2015.
Topics include:
The course is led by a solicitor specialising in healthcare law.
23 October | Live online | One day | €395
Healthcare complaints require a fair, consistent and well-documented response.
This course provides practical guidance on managing complaints and conducting structured investigations. Participants will learn how to gather and assess evidence, communicate with the people involved, maintain impartiality and produce clear, defensible findings.
The course is relevant for healthcare managers, complaints officers, HR professionals, quality and risk teams, investigators and compliance personnel.
29 October | Live online | One day | €395
Develop the legal knowledge, report-writing skills and courtroom confidence required when preparing a Section 32 report for family-law proceedings.
Participants will learn how to:
The course includes practical courtroom role-play and feedback from the trainer.
5–6 November | Live online | Two days | €795
Employment investigations within healthcare organisations may involve grievances, bullying or harassment allegations, employee misconduct, protected disclosures and disciplinary matters.
This practical two-day course helps HR professionals, healthcare managers and workplace investigators conduct fair, legally compliant and defensible investigations.
Participants will develop skills in:
20 November | Live online | 3-hour morning session | €245
Healthcare organisations process large volumes of sensitive personal and medical information.
This focused course explains how GDPR and Irish data protection law apply to patient records, data sharing, subject access requests, records retention and breach prevention.
Participants will learn how to recognise common data protection risks and implement practical safeguards for physical and electronic healthcare records.
Every healthcare setting has different responsibilities, risks and training needs.
All the courses listed on this page can also be delivered specifically for your organisation, department or professional group.
In-house training can be:
La Touche Training can also combine relevant subjects into a tailored programme. For example, an organisation could combine healthcare record keeping, consent and capacity, complaints handling and witness preparation.
Discuss the training you need for your team: email info@latouchetraining.ie or call 01 878 8268.
“I really enjoyed the course and would highly recommend it.”
“This was the most practical, useful, well organised course I have been on in a long time.”
“I found this course extremely beneficial. The report template is very useful, plus being able to submit reports and statements for review by the trainer was great. Fantastic trainer.”
If you are uncertain which course is most appropriate, La Touche Training can help you identify the subjects and delivery format that best meet your organisation’s requirements.
Explore all medical and healthcare courses
Ask for advice or request a call back: contact La Touche Training