Dealing with anti-social behaviour can be challenging, but taking legal action is an effective way to address the issue.
This 1-day legal training course is an intensive and highly practical programme delivered by qualified and practicing lawyers. Delegates will learn about the do’s and don’ts in the 24-hour period after an accident has occurred.
Handling complaints in healthcare can be challenging, but with the right strategies, you can effectively address and resolve issues.
Do you understand the key legal principles that should be applied and adhered to when carrying out a review?
Are you looking to become a certified cyber investigator? Our BTEC Level 5 training program provides you with the skills and knowledge needed to excel in this field.
Take your cyber investigation skills to the next level. Learn the latest techniques and tools used by experts in the field.
Good telephone skills are a vital aspect of client care. Clients are more likely to work with and have a good relationship with organisations if the initial telephone conversation is pleasant and helpful.
It is vital that employees are competent to take calls and have adequate communication skills and confidence to deal with calls effectively.
Are you aware of the key legal issues that arise when providing care for vulnerable adults?
This interactive one-day course is aimed at staff working in the enforcement area who have to prepare prosecution files for Solicitors and the DPP's Office (Office Director of Public Prosecutions).
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