Chaired by Patrick Sweetman
Conducting a preliminary investigation of complaints is essential for addressing and resolving issues effectively. Learn the key steps and strategies.
This course is designed to prepare, inform and equip relevant local authority employees to respond appropriately to the various stages of a Serious Incident scenario.
Improve your communication skills by mastering the art of questioning. This guide provides practical techniques and strategies to help you ask the right questions and engage in meaningful conversations.
Seminar chaired by Patrick Groarke and featuring William Binchy as the main speaker.
This training is a 2 hour refresher course for all who have already attended the main Preparing and Responding to a Serious Incident.
Enhance your report writing and courtroom skills with our comprehensive training program. Our experienced instructors will guide you through every aspect of the legal process.
Learn how to effectively communicate complex medical information and navigate the legal system.
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