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Refresher Course: Preparing and Responding to a Serious Incident

This training is a 2 hour refresher course for all who have already attended the main Preparing and Responding to a Serious Incident.

Online / In Person
2 hours

About this course

All delegates who attended the main course will benefit from taking the refresher course a year later. We recommend completing this refresher course on an annual basis.

Why choose this course

Everyone undergoing this training must have gone through the relevant programme of “Preparing and Responding to a Serious Incident” corresponding to their level and duties within the local authority:

Executive Management
3 hour training – Online and Face to Face

Front Line Operatives
3 hour training – Face to face

Line Managers
Full Day training – Online and Face to Face

Course syllabus

Key learning points:

  • Definition of a Serious Incident,
  • Consequences of a Serious Incident,
  • Safety, Health & Welfare at Work Act 2005 – responsibilities and liability,
  • Local Authority policy and procedure to respond to a Serious Incident,
  • Case studies,
  • Recent cases involving Local Authority Serious Incident.

Our expert trainers

La Touche Training Legal Experts

We work with a wide panel of specialist trainers, all chosen based on their experience and knowledge, experience both in practice and as trained trainers. The majority of our trainers are experienced...

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Practical training with small groups to ensure quality.

Our training sessions are not lectures—they're practical, interactive experiences. The small group format allows every attendee to ask questions, take part in discussions involving practical exercises and role-plays.

This method of training allows attendees to put the skills learned into practice immediately. Course participants benefit from the focused attention and guidance of an independent expert.

Brenda O'Neill

Fingal County Council

I really enjoyed the course and found it very insightful.

The examples used by the trainer were very good.

Mick King

Fingal County Council

Excellent course, very informative

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Refresher Course: Preparing and Responding to a Serious Incident

FAQs

This refresher course revisits the key principles of incident response, focusing on how to effectively manage serious incidents, preserve evidence, and comply with legal obligations in Ireland. It is designed to reinforce best practice for those who have previously completed similar training.

The course is suitable for local authority staff, managers, health and safety officers, and professionals who have prior experience in incident response and want to update their knowledge and skills.

Procedures, legal expectations, and organisational practices can evolve over time. Refresher training ensures that staff remain up to date, confident, and capable of responding effectively to incidents.

The course typically revisits incident management procedures, evidence preservation, reporting obligations, investigation processes, and lessons learned from previous incidents.

Yes. It reinforces reporting obligations, including when incidents must be notified to authorities such as the Health and Safety Authority (HSA).

A refresher course focuses on updating knowledge, reinforcing key principles, and addressing common issues or developments since the original training, rather than introducing the subject from scratch.

Key steps include ensuring safety, securing the scene, notifying relevant parties, preserving evidence, and supporting any subsequent investigation.

Common problems include delays in reporting, poor communication, inadequate documentation, and failure to preserve evidence. The course helps address these recurring issues.

Yes. It is designed to provide clear and practical guidance for professionals without legal qualifications who are involved in incident response.

It helps ensure that staff follow correct procedures, meet legal obligations, and reduce risk in the event of a serious incident.