Preparing and Responding to a Serious Incident Course for Line Managers
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Preparing and Responding to a Serious Incident Course for Site Operatives
This course is designed to prepare, inform and equip relevant local authority site operatives to respond appropriately to the various stages of a Serious Incident scenario.
Online / In Person
1/2 day
About this course
Serious incidents can have far reaching consequences for local authorities in terms of civil claims and/or criminal prosecutions by enforcement agencies. It is vital that local authorities have procedures and approaches in place to manage serious incidents and that all employees fully understand these procedures.
We offer an abridged version of the one day course suitable for all site operatives and front line staff. We will take them through the extent and scope of their responsibilities and outline how any interactions with third party representatives from the HSA or Gardai should be conducted and handled and the manner in which they can defer further enquiries to senior management.
Why choose this course
This course will enable site operatives to:
Reinforce the procedures and approaches to manage serious incidents so that all site operatives fully understand these procedures and have a unified response to serious incidents across all Local Authorities.
Learn how to deal with and respond to external investigators when they arrive on site, e .g. Gardai or HSA officials
Learn to collect, store and record essential information to minimise the risk of incidents reoccurring and where appropriate, to defend the local authority in a civil or criminal case.
Course syllabus
On this half day course (3 hours) delegates will learn how to respond to a serious incident in accordance with best practice standards. Delegates will also learn how to deal with and respond to external investigators when they arrive on site. They will learn to collect, store and record essential information to minimise the risk of incidents reoccurring and where appropriate, to defend the local authority in a civil or criminal case.
The legal system will be explained which will include recent changes and
developments in the conduct of civil and criminal proceedings. We will examine the changes introduced by the Personal Injuries Assessment Board Act 2003 and the Civil Liability Courts Act 2004. Delegates will learn about recent HSA prosecutions where local authorities and employees have been investigated.
Our expert trainers
La Touche Training Legal Experts
We work with a wide panel of specialist trainers, all chosen based on their experience and knowledge, experience both in practice and as trained trainers. The majority of our trainers are experienced...
Read BioPractical training with small groups to ensure quality.
Our training sessions are not lectures—they're practical, interactive experiences. The small group format allows every attendee to ask questions, take part in discussions involving practical exercises and role-plays.
This method of training allows attendees to put the skills learned into practice immediately. Course participants benefit from the focused attention and guidance of an independent expert.
Preparing and Responding to a Serious Incident for Site Operatives
FAQs
This course is tailored for site-based staff and focuses on how operatives should respond to serious incidents. It covers immediate actions, safety procedures, and the importance of preserving evidence in a workplace or operational setting.
The course is designed for site operatives, field staff, and personnel working in operational environments such as construction, maintenance, or public works who may be first on the scene of an incident.
A serious incident may include workplace accidents, injuries, dangerous occurrences, or events that pose a risk to health, safety, or the environment. These incidents often require formal reporting and investigation.
The priority is to ensure safety, assist anyone injured, secure the area, and report the incident to supervisors. Preserving the scene is also important for any subsequent investigation.
Site operatives are often first responders, so their actions can affect the quality of evidence. Preserving the scene helps ensure that investigations are accurate and that any legal or regulatory requirements are met.
Yes. It includes guidance on when and how incidents should be reported, including obligations to notify authorities such as the Health and Safety Authority (HSA).
Operatives should follow internal reporting procedures, provide clear and factual information, and avoid speculation. The course highlights the importance of accurate communication.
They may be required to provide statements, assist investigators, and explain what they observed. Their initial actions and records can be critical to the investigation process.
Common mistakes include failing to secure the scene, incomplete reporting, altering evidence unintentionally, and poor communication. The course helps operatives avoid these issues.
Yes. It is designed to be practical and accessible, providing clear guidance for operatives who need to understand their responsibilities without requiring legal expertise.
