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Investigative Decision-Making Masterclass

Master high-stakes investigation decisions: advanced 3-day course for fraud investigators, compliance officers, and risk professionals

1195
Dublin
9:30am - 4:30pm

About this course

This 3 day scenario-based and immersive training course relevant to all experienced personnel engaging in investigations both the public and the private sectors.

This advanced course focuses on the core skills of the investigator and is designed to take the investigator beyond the textbook and enable them to develop an investigative mindset and a non-linear approach to investigation. The overarching objective of the training is to enable those involved in the collection, evaluation, assessment and management of investigations to develop the skills that inform decision making.

The course is a mixture of blended learning, such as practitioner focused presentations and interactivity, rather than a purely theoretical approach. It includes the provision of tools and templates.

Why choose this course

Key points of the training:

Develop critical thinking and effective decision making and avoid costly investigation mistakes that damage cases.

Understand the key principles of conducting and managing a fraud investigation and gain confidence in complex, high-pressure scenarios.

Learn best practices to better assimilate intelligence and evidence and create a coherent presentation to inform and develop an enquiry.

Course syllabus

Day 1

The Intelligence Analytical Techniques course develops the methodology of problem solving and how they are applied. This will cover:

  • Key legislation.
  • Case management and file preparation.
  • Sources of intelligence and financial profiling.
  • Analysis, evidential presentation of banking documents.
  • Interviewing witnesses and suspects.
  • Briefing and communication of intelligence.

Day 2 and 3

The delivery moves from theory to practical application of intelligence and analytical methodology:

  • Lateral thinking and assimilation of intelligence.
  • Charting techniques.
  • Open source investigation briefing and dissemination.

Days 2 and 3 of the course comprise an immersive exercise based upon a full investigation scenario. Delegates will be given information and intelligence electronically and will work in teams to devise an investigation strategy. As they work through the case they will record their decision making and at the conclusion each team will prepare a short 10-15 minute presentation on their findings. This is a test of collaboration, decision making, lateral thinking and the development of an investigative mindset. Delegates will work from laptops, conduct open source enquiries and work through a series of investigative dilemmas.

This course program also will include the presentation of case studies from using analogous legislation which will demonstrate the process of fraud investigation, and the identification of fraud and money laundering offences. The concluding exercise employs an unfolding fictitious scenario using a variety of media and documents that an investigator may expect to receive or uncover during the course of an investigation.

The immersive learning will allow participants to use the learned theoretical principles and practitioner skills taught in a simulated analytical environment in which they will be required to demonstrate strategic, tactical and critical thinking against set exercises and objectives.

This course will benefit all private and public sector experienced professionals regardless of previous training experience.

Please bring your laptop to make the most of the training session.

This course is particularly relevant to:

  • Authorised officers.
  • Regulatory/investigative bodies.
  • Insurance/banking professionals.
  • Compliance professionals.
  • HR managers.
  • Fraud specialists.
  • All public and private investigators.

FAQs

  1. Who is this investigative training course designed for? This course is specifically designed for experienced professionals in both the public and private sectors who are involved in investigations. This includes individuals such as authorised officers, those working for regulatory/investigative bodies, insurance/banking professionals, compliance professionals, HR managers, fraud specialists, and all public and private investigators. The course is intended to benefit all experienced professionals, irrespective of their previous training.
  2. What are the primary learning objectives of this training? The overarching objective is to enhance the decision-making skills of those involved in the collection, evaluation, assessment, and management of investigations. This is achieved through developing an investigative mindset, promoting non-linear approaches to investigation, and moving participants beyond textbook learning. Key points include developing critical thinking, understanding the principles of managing fraud investigations, and improving the assimilation and presentation of intelligence and evidence.
  3. What makes this course different from other investigative training programs? This course stands out by focusing on practical application rather than a purely theoretical approach. It emphasizes blended learning, incorporating practitioner-focused presentations, interactive sessions, and the provision of practical tools and templates. A significant component is the immersive, simulated investigation exercise which allows participants to apply learned skills to a realistic scenario, providing a more hands-on learning experience.
  4. How is the course structured and what topics are covered? The course is delivered over three days. Day one focuses on foundational knowledge, including intelligence analytical techniques, key legislation, case management, sources of intelligence, financial profiling, analysis of banking documents, interviewing techniques, and briefing/communication of intelligence. Days two and three transition to practical application, emphasizing lateral thinking, charting techniques, open-source investigations, and an immersive investigation exercise. The course also includes case studies to illustrate fraud investigation, identification of offences, and the use of analogous legislation.
  5. What kind of interactive exercise can I expect during the course? The immersive exercise in the course is a full-scale simulated investigation. Participants work in teams, using laptops and electronic information/intelligence to devise an investigation strategy. They record their decision-making process, face investigative dilemmas, and present their findings at the conclusion of the exercise, simulating real-world investigative challenges. The focus is on collaboration, decision making, lateral thinking and the development of an investigative mindset.
  6. What specific skills will participants gain from this training? Participants will gain a range of practical skills including but not limited to: critical thinking, effective decision-making, fraud investigation and management, assimilation of intelligence and evidence, creation of coherent presentations to inform an enquiry, strategic and tactical thinking in an investigative context, practical application of analytical methodology and the ability to conduct open-source investigations.
  7. Will this course improve my understanding of the legal aspects of investigations? Yes, the course includes training on key legislation relevant to investigations, with a specific focus on fraud and money laundering offences. Furthermore, the case studies provided will highlight the practical use of legislation and its impact on investigative outcomes.
  8. Who are the trainers leading this course and what is their background? The course is led by Mark Heffer, an Investigative Interviewing Consultant, and Bill Durrant, a Specialist in Financial Investigation and Asset Recovery. Both trainers are experienced practitioners with expertise in their respective fields, offering participants a wealth of practical knowledge and experience, including international training, that they bring to the training sessions.

Register today to attend

If you feel this session might be too advanced for you, you can book the Investigative Interviewing 2 day course here.

Watch the short introduction

This exclusive two-day Investigative Decision Making Masterclass is designed for professionals seeking to enhance their strategic approach to investigations. This intensive course offers hands-on experience, equipping you with advanced techniques to make informed decisions in high-stakes scenarios.

Meet the trainers

Mark Heffer

Financial Investigation and Asset Recovery Specialist

Bill Durrant

Specialist in Financial Investigation and Asset Recovery. Experienced SME, practitioner and trainer – UK and International

Practical training with small groups to ensure quality.

Our training sessions are not lectures—they're practical, interactive experiences. The small group format allows every attendee to ask questions, take part in discussions involving practical exercises and role-plays.

This method of training allows attendees to put the skills learned into practice immediately. Course participants benefit from the focused attention and guidance of an independent expert.

Book your place:

Please contact us for details.

Register to attend this exclusive masterclass

FAQs

The Investigative Decision-Making Masterclass is an advanced three-day training programme designed for experienced investigators who must make complex or high-stakes decisions during investigations. The course focuses on strategic thinking, evidence analysis, and structured decision-making frameworks to ensure investigative conclusions are fair, reasoned, and defensible.

This masterclass is aimed at experienced professionals involved in investigations, including fraud investigators, compliance officers, regulators, internal investigators, legal professionals, and risk or enforcement personnel in both the public and private sectors.

The course is delivered in person in Dublin at the Ashling Hotel and typically runs over three consecutive days, from 9:30 am to 4:30 pm each day, providing intensive, scenario-based training for investigative professionals.

Participants develop advanced investigative skills including evaluating complex evidence, identifying cognitive bias, applying structured decision-making models, and reaching well-reasoned conclusions that can withstand scrutiny in regulatory, disciplinary, or legal contexts.

Unlike introductory investigation courses, the Investigative Decision-Making Masterclass is designed for experienced investigators and focuses on the judgement and reasoning required to make critical investigative decisions. It uses immersive, scenario-based learning to replicate real investigative challenges. 

Investigation outcomes often depend not only on evidence collection but also on the investigator’s ability to interpret information and make balanced decisions. Structured decision-making training helps investigators avoid bias, assess evidence objectively, and ensure their conclusions are defensible if challenged

Yes. The programme is relevant to investigators working in regulatory bodies, local authorities, government agencies, and other public sector organisations, as well as investigators in corporate or compliance roles. 

The masterclass uses a scenario-based and immersive training approach. Participants work through realistic investigative situations that require them to assess evidence, consider alternative explanations, and make strategic decisions similar to those encountered in real investigations.

By strengthening analytical reasoning and structured decision-making, the course helps investigators reach clearer, evidence-based conclusions, reduce the risk of flawed investigations, and improve the credibility of their findings in disciplinary, regulatory, or legal proceedings.