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Best Practice in Incident Review

Do you understand the key legal principles that should be applied and adhered to when carrying out a review?

Online / In Person
1 day
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About this course

Incident review is an essential practice in healthcare to ensure patient safety and prevent future incidents. Discover the best practices for conducting thorough and effective incident reviews.

This one day intensive course is designed to give practical legal guidance on best practice in relation to reviewing serious incidents within the health service using a systems analysis approach.

Delegates will learn by focusing in an experiential way on the practical aspects of a review process in line with their specific local policy or the HSE Incident Management Framework 2020.

Course Syllabus

Key Learning Points

  • Understand the requirement to carry out a review,
  • Understand your role and responsibilities in carrying out a review,
  • Understand the principles of Natural Justice and Fair Procedure,
  • The importance of having a clear and comprehensive terms of reference,
  • Understand the scope of the review,
  • Steps involved in the review process,
  • How to properly gather facts,
  • Conduct proper interviews and keeping proper notes,
  • Weigh up the evidence so as to comply with legal requirements,
  • Make clear recommendations and findings,
  • Write up a professional and comprehensive report,
  • Experiential role-plays for interviews (optional).

Who should attend

Any medical, health and social care professional that may be required to carry out a review as part of their role.


National Ambulance Service

This was an excellent programme, which I thoroughly enjoyed and learned from.

The trainer's experience and knowledge was exceptional, interesting and well received.


Sunbeam House Services

Very useful and worthwhile experience.

It provided me with a useful tool in investigating accidents or incidents or allegations.

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Your Trainer – Our Expert Trainers

La Touche Training Expert Trainers

We work with a wide panel of specialist trainers, all chosen based on their experience and knowledge, experience both in practice and as trained trainers. The majority of our trainers are experienced...

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Discover the best practices for conducting thorough and effective incident reviews.